Video player problems
 

Hi! I need some help figuring out what might be wrong with my VCP (video cassette player) in my Quest. I have no idea what it is. I get perfect sound, but no picture. I can get the screen to show FWD or PLAY or REW, but nothing else. I have used head cleaners (3 different ones), but nothing. I can REW or FWD movies, but the head cleaners don't really do anything except play for a sec and quit and I get some weird disply of CPT or something like that???
My little boy is really upset that I can't get this thing "pixed" (fixed). Anyone know what is going on?? Could there be some fuse for video??? I looked in the fuse box, but it doesn't really mean a whole lot to me.
HELP!
Thanks so much!
Leanne